Case Study Background:

HOTEL THE GRAND HIGHNESS (Diu, Daman and Diu) Or TGH is one of the Best Luxurious Business Hotel in Diu Island Having a Blend of Exquisite Interiors & Modern Amenities. All Room are Furnished to the Finest Standards each with Comfortable Spring Beds, Mini Refrigerator & Split Air Conditioner. TGH offers 24 Hrs. Front Desk, Wifi, and Impeccable Service & Finest Cuisine which makes it one of the most elegant hotel in Hidden Paradise Diu.

Challenge:

General Manager of HOTEL THE GRAND HIGHNESS (Diu, Daman and Diu) approached us and gave us the objective of sending personalized birthday sms to Guests of Hotel automatically.

Solution:

Solution we offered is Beyond Mobile Wishday An amazing tool to send birthday SMS to customer’s and loved once’s automatically . You just have to upload contact list with birthday dates and application automatically sends a pre set birthday sms wish every Morning at 9.30 am .The service will automatically run through your contacts everyday, and send a personalized Happy Birthday SMS wish to all contacts having birthday .

Results:

HOTEL THE GRAND HIGHNESS (Diu, Daman and Diu) was able to automate the whole process of birthday wish sms sending  . Now all guests of hotel get personalized Birthday SMS on there Birthdays. No human interface is required to manage the sending part of sms .

Benefits:

This solution Saved a lot of time for Hotel and organised the whole process of Birthday SMS sending.